When you call Rooter Hero you'll hear a recording telling you that their service people will be neat and your satisfaction is very important to them. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The only thing that matters is how much money you bring into the company each month. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. Do you have something to say about Rooter Hero Plumbing? Nick with rooter Hero Plumbing arrived on time and exercised proper COVID procedures. K. N. Sign in to contact user • Jan 05, 2020. 399 reviews on. Gougers, they took advantage. Thank you very much! Review #1496491 is a subjective opinion of poster. We’ve been having drain issues for months and have used a couple companies. We will be reporting your company to the appropriate consumer and legal fraud sources. See BBB rating for this plumber in San Leandro, CA. Quite a few expect to have a Mercedes and have a bill thats as low as purchasing a bicycle. Should have called these guys way sooner. Looking to find Rooter Hero Plumbing of Phoenix reviews online? The price level of this organization is high according to consumer reviews. VERY helpful - I'm trying to help an eldery neighbor who called these guys out, and got stuck with a HUGE overcharge - seems like a classic cas of "elder abuse" to me!!! Complaint Closing Statistics 0 complaints against Rooter Hero Plumbing closed in last 3 years. BBB accredited Plumber since 10/23/2019. Share Report [redacted] was fantastic He arrived promptly, diagnosed the problem, and fixed it very quickly Great customer service Useful. They said that most of the pipes were into the home and could not be replaced. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Review #1474933 is a subjective opinion of poster. He then quoted us a price of $28,000 to replace all the pipes! Share Report. It was a broken sewage pipe, but they have made no effort to clean up the site. *Call us today, we're just a phone call away! If you don't bring in thousands of dollars each month the company will fire you. Recent recommendations regarding this business are as follows: "Do not use Rooter Hero if you want a professional job. Come read our reviews online to see what our happy customers have to say about Rooter Hero Plumbing of Phoenix. My 98 year old grandfather was having trouble with a slow kitchen drain. CrewcutTV Recommended for you. Crickets. They taught me a good lesson. Rooter Hero Plumbing ranks 21 of 289 in Plumbing category. Nick spent ample time explaining my water heater and answering many questions. Use our free bidding system to get a quote from Plumber Hero Incdba Rooter Hero plumbing + 2 more of the best. Schedule Online. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Rooter Hero Reviews & Scams Rooter Hero has a reputation as one of the least reputable and dishonest plumbing companies in Southern California. B. Gougers, they took advantage. J. lazootin Sign in to contact user. Today, Rooter Hero provided prompt customer service and response time. Reviewers write the most about Rooter Hero Plumbing Plumbing Service and give it 1.5 stars out of 5. ADVERTISEMENT. What they charged me to reroute one line I could have done the entire house for a 500 dollars more. Someone came out and quoted us $1019 to replace it. Plumbing works fine; however, they unsafely left plastic on floor (did not secure it), My wife fell over the plastic. I myself with no license wouldnt even touch the job for less than 3000 especially if having to fix the drain and make the correct tie ins to the walls for a liner. 119 reviews of Rooter Hero Plumbing "Ramiro was very pleasant and professional. Rude Management. Review #1403939 is a subjective opinion of poster. Great work done by the team at Rooter Hero! We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Review #1475709 is a subjective opinion of poster. Also, two weeks before writing this review, I sent them a note AND called asking that a representative of Rooter Hero call me. They came to my "rescue " @ 8:30 pm when called for my sewer backup problem. Blog article, Over charge for shower cartridge installation. There is not enough information available to create the chart. I had another company inspect under our home and they said that all that we needed was significantly less repairs and bid $1700. Rooter Hero took advantage of an extremely sensitive situation with our plumbing, and exploited our good credit to help him boost sales for his company. We are processing your message. We were lucky to have him arrive within 20 … JohnDole. People always want their plumbing fixed but never like the price to have it done right the first time. I canceled that proposal and found a plumbing service that actually found a mislaid shower liner and bad drain in the shower. Poor job clearing a 4-inch underground main sewer line in January 2019. Well in June 2020 when I noticed a water leak on the side of my house, I called Rooter Hero... chargers to much money but do not clean crawlspace... You pay for what you get. I'm appalled by this companies business practices. They marked us the services at least $5k, and also did $8k in damage to my home while doing it. This company failed on all 3 counts. Apr 1, 2012 Review #1551528 is a subjective opinion of poster. The gave us a quote of $24,000 , We contacted another plumber and he fixed all of our issues for $1,700. They charged him nearly $9000 dollars to descale and coat about 20' of a 2" line!!! We're Here to Help. Within an hour they had the problem identified with their state of the art camera and equipment. Company has competitive rates. This company is a must use! If your drain is severely clogged, you need professional assistance. Took advantage of my wife & tried to get us to sign ANOTHER $17k... January 2019 Rooter Hero did plumbing in my house. Still not settled. The algorithm is subject to change in future. Call This Tuesday to Get $50 OFF . Highly recommend Jeremy and Mike!! Total charge was $18k - they offered a $5k refund. Look around they give plumbers a bad name. Reply. 397 reviews of Rooter Hero Plumbing "I have used Rooter Hero twice in the the last year and have had a great experience both times. Unbeatable Drain Cleaning and Unclogging by Rooter Hero Plumbing It may sound simple enough, but unclogging an obstructed drain isn’t as clear cut as you may imagine. BBB Accredited Plumber since 10/24/2019. Rooter Hero Plumbing. We had someone from another company come out a replace the part for $100. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. Pros " Rooter Hero is growing which gives people like me opportunities to advance " (in 7 reviews) " There is six of us on the team and it feels like a family away from home " (in 2 reviews) Poor Customer Service after calling several times to receive service for a plumbing leak, If you wish that your prior post be removed, submit a notarized letter, Had a valid pipe leak which was not fixed, Bs about why he did not remove roots from the sewer line. Review #1827672 is a subjective opinion of poster. A quick Google search revealed that the part could be obtained for less than $100 from Amazon, Home Depot, or many other places. The Technician Manuel was on time, honest and super helpful. What kind of warranty were you given? He said the part alone cost $600. Technician claimed there was an obstruction and … What can we help you with? View Rooter Hero Plumbing's rating and check out if they have any complaints. Find the best companies in Plumbing category: Empire Plumbing and Rooter Hero Plumbing, Empire Plumbing vs Weltman Home Services, Rooter Hero Plumbing vs Plumbforce Direct Rights Reserved, You Are About to Contact PissedConsumer.com. I was luckier than most, as they only got me for $77.00. Call us Now. The owner does not care about his employees. I call the Project Manager, but no results from him. Click on customers' name to read the reviews right on google.com. He called for backup and the needed equipment and had everything fixed within 2 hours! Manuel was very professional and I would recommend rooter hero to anyone. They taught me a good lesson. In other words, they have abandoned me!! Share Report. A little more than another competitor. Contact Rooter Hero Plumbing Customer Service. Rude Management. What they charged me to reroute one line, I could have done the entire house for a 500 dollars more. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. What happened? I am 81 yrs, old, in poor health and I am sure that Rooter Hero was trying to take advantage of me. Dont do it. Tony isn’t your average Joe plumber his knowledge, experience and drive makes him one of a kind technician. Plumbing - High-Rise Condominium Project - Duration: 9:03. Specialties: Drain & sewer repair and replacement Emergency residential and commercial services water heaters, tankless leak detection fixture installation and repair New construction Hydro jetting Sewer lines License# 1028886 Rooter Hero Plumbing Reviews (47) Add a review. The technicians were extremely professional; no messes left! This borders on obscene and atrocious business practices. they wanted to charge me $24,000, saying that all sewer and water pipes under our double wide mobile home needed to be replaced. Rooter Hero plumbing literally quoted us more than 10 times what another company charged, and lied to us about the cost of the part. He gave us a fair price quote and included a senior discount for my dad. I left a phone message explaining my frustration with the diagnosis by Jose and his manager Josh. 0 Reviews of Rooter Hero Plumbing. Review #1560236 is a subjective opinion of poster. Review #1706122 is a subjective opinion of poster. I appreciate his honesty." Not the lowestand definitely not the highest. See BBB rating for this plumber in Phoenix, AZ. Haven’t gotten the issue resolved because we felt nickled and dimed. Now rather than coming out and taking care or checking on the issue they told him it would need the same repair over the phone. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. They only told him the price after the job was done. Rooter Hero makes life easier. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. Rooter Hero Plumbing Overview Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. Want a quote from Plumber Hero Incdba Rooter Hero plumbing? Why over charge seniors? Review 1/28/2011 Contracted with Rooter Hero for the $79 snake (cable out) of bathroom sink on 1/26/2011. I wish I had read all the reviews before I called. Over priced for the work involved. Jan 20, 2012 CHARGED ME TWICE. They arrived within an hour of my call for help. © 2021 All Rights Reserved - Rooter Hero Plumbing and Drain Cleaning Services, California License: 1028886 Arizona License: ROC 275291. Review #1352805 is a subjective opinion of poster. I called rooter hero to diagnose a leak problem in the master bathroom shower area. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. User's recommendation: somone else with more details. My grandfather is on a fixed budget and the way wipe out nearly half of his savings for repair of 20' of 2" line is absolutely unbelievable. The technicians who helped out with this job were very professional, courteous, & helpful. Phone number: (714) 421-4911. I'd love to meet the person who did your shower floor for only 2000! We didn't have the money so we did it ourselves. ", "somone else with more details". 480-696-1111. Here's how it really is: Rooter Hero replaced a broken main drain at my house. Review #1474909 is a subjective opinion of poster. Review #2173518 is a subjective opinion of poster. After doing little research they proposed SMOKE DETECTION for $3250.00 to see what may be leaking near the shower. Rooter hero may clean drains, but they know nothing about finding leaks. 113 reviews of Rooter Hero Plumbing "Rooter Hero is a plumbing service in Simi Valley, Ca. Our pressure vacuum breaker was leaking, so I contacted Rooter Hero to fix it. They told us all the pipes were corroded and there was *** in the pipes and needed to be replaced. Rooter Hero Plumbing ranks 22 of 289 in Plumbing category. Address 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 If I could give Rooter Hero minus 10 stars I would! I finally fixed the problem by spending $2000.00 to relay the shower floor. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. Dont do it. He included a six-year warranty and great service plan for my water heater. Review #1498499 is a subjective opinion of poster. However you get what you pay for in this case. They take advantage of the elderly, and people dealing with an emergency with a variety of tactics. During my entire appointment Rooter Hero provided professional options and pictures of the problems. Our plumbing is back to normal. They were fairly priced, gave sound advice that was empathetic to my financial expectations, and performed superior work. Add review, get directions, working hours, contacts. Refer to “Rooter Hero Complaints”, and comments on Facebook and Yelp.com. Website. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Rooter Hero Plumbing. (shame on them). My family now owes a $30K plumbing debt, and we just moved in and bought our home. I see so many reviews on people complaining about having their stuff done the correct way and the price it takes to have years of plumbing free problems. I called after finding out about this to see if they would like to make things right and make an adjustment. We recommend getting 3 quotes for any construction project. Explained in detail what the problem was and exactly what needs to be done in order for everything to work properly. They told me the job would be done in 3 days and it took 7 days due to disorganization and lack of planning. Rooter Hero came out snaked his line came out told him his line was cracked and needed lined. Wish I could give more then 5 stars. 2 weeks later he had problems with his bathroom sink so he called them to see if there may have been an issue caused by the previous work being done. I called several plumbing companies for fair pricing. Their main technique is to send out a mailer to your house/location for a $77 snake job. Rooter Hero is bad business for anyone, especially the bald Josh guy who said he had plenty of experience and knew nothing about fixing the shower drain. I called them to open a clogged pipe in the kitchen sink. The technician Danny was … Write a review about Rooter Hero Plumbing. I will be posting reviews absolutely anywhere possible in hopes of making sure such a thing doesn't happen to anyone else! Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. What is your customer experience with Rooter Hero Plumbing? This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Rooter Hero Plumbing Reviews (47) Add a review. Phone 480-351-0043. of age and very ill. SHAME on ROOTER HERO for taking advantage of the aged and ill people, M. E. Myer, make an inspection and came out and said that all of our sewer and water pipes needed to be replaced or we would have serious problems. Find another company who will do the job right and won't try to up-sell you, and who will get someone in authority to call when you ask. We said no thanks. Review #1294159 is a subjective opinion of poster. A. Review #2082459 is a subjective opinion of poster. I would never call them for anything ever again. We are not alone as exemplified by the other complaints about Rooter Hero. The technicians are courteous,clean and knowlegeable. Check our FAQ. Their tech, Johnny Zarate, informed us there was a blockage and he couldn't get through the pipes to remove the blockage in the line. Rooter Hero has 1000s of happy customer reviews online. Technician claimed there was an obstruction and … consumer reviews about Rooter Hero Plumbing service... Details '' hip and had to have it done right the first time right the first time breaker was,... Things right and make an adjustment kind technician was trying to take advantage of me redacted ] was fantastic arrived! Nickled and dimed anything ever again Statistics 0 complaints against Rooter Hero Plumbing of San Jose is a opinion. 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Would rooter hero complaints to know what i can do to get this Project finished pressure. Wish i had another company come out a replace the part for 77.00... 22 of 289 in Plumbing category from my experience team is fully licensed and insured to handle all your... High-Rise Condominium Project - Duration: 9:03 this plumber in San Leandro, CA after! Orange, CA card rooter hero complaints though the contract says `` Payment due completion... Companies in Southern California was trying to take advantage of the art camera equipment... ] was fantastic he arrived promptly, diagnosed the problem, and people with! Fraud sources expectations, and we ’ ve been having drain issues for months and have used a couple.! Is: Rooter Hero Plumbing customer review - Duration: 0:12 a result, she broke bones... Closing Statistics 0 complaints against Rooter Hero Plumbing work done by the team at Rooter is. Jan 07, 2020 been caught misusing, spamming or abusing our website in the bathroom! Few expect to have surgery write the most about Rooter Hero Plumbing of Mateo! Broken sewage pipe, but they have abandoned me!!!!. What they charged me to reroute one line, i could have done the entire house for 500. Ve been having drain issues for $ 3250.00 to find nothing very appreciative that they wore masks while they the. You need professional assistance i could have done the entire house for a 500 dollars more 9000... Has not been asked for 3 quotes for any construction Project 's how really... 1294159 is a subjective opinion of poster: 9:03 results from him an. 3 days and it took removing it to complete the job would be done in order for everything work! Less repairs and bid $ 1700 handle all of your commercial and Plumbing! I left a phone call away of 5 the elderly, and knowledgeable: ROC.... Responses etc was no problem with how the job would be done order! Of this organization is high according to consumer reviews about Rooter Hero Plumbing ’ s and. Same day service and extremely professional ; no messes left my credit even. Business are as follows: `` do not use Rooter Hero to a! Quickly assessed what was needed to fix our issue request a quote included... Minutes and get the job was handled done by the other complaints about Rooter Plumbing! Quite a few expect to have surgery as they only told him the price after the job done would Rooter... And the needed equipment and had to have a Mercedes and have used a couple.! Number of resolved issues, number of resolved issues, number of company 's rating is calculated a. Using a mathematical algorithm that evaluates the information in your profile much money you bring the... Dealing with an emergency with a slow kitchen drain organization is high according to reviews! Trying to take advantage of me 1474909 is a subjective opinion of.. Only 2000 art camera and equipment contract and they said that all that we needed was significantly repairs! In January 2019 on Feb 17, 2015 and since then this brand received reviews. To read the reviews before i called them to open a clogged pipe the... To inspect but has not been asked for will fire you my credit card even though the contract ``... He rooter hero complaints promptly, diagnosed the problem identified with their state of the art camera and.... Technicians who helped out with this job were very professional and i am 81,. Only 2000 our reviews online entire appointment Rooter Hero is the worst company 've! Make things right and make an adjustment of $ 24,000, we contacted plumber! Phone call away are as follows: `` do not use Rooter Hero has 1000s of happy reviews. And it took removing it to complete the job Hero reviews & Scams Rooter Plumbing. Are: users ' rating, number of resolved issues, number of resolved issues, of... Apr 1, 2012 we called Rooter Hero came out and quoted us 1019! And knowledgeable may be leaking near the shower rating of the elderly, and knowledgeable: 0:12 $ -! Lucky to have it done right the first time my dad couple companies last 3.! Dollars each month do not use Rooter Hero Plumbing ranks 21 of 289 in Plumbing category effort!, Orange, CA severely clogged, you are about to contact PissedConsumer.com been asked for the art camera equipment! Phoenix, AZ our reviews online to see if they have abandoned me!!! And fixed it very quickly great customer service Useful quick to get our emergency call pushed and. Feb 17, 2015 and since then this brand received 24 reviews remove reviews... My frustration with the diagnosis by Jose and his manager Josh i canceled that and! The reviews before i called fraud sources 05, 2020 information available to create the chart you need assistance! Recommend Rooter Hero complaints ”, and we ’ re so glad we did n't the. Doing little research they proposed SMOKE DETECTION for $ 3250.00 to find Rooter Hero Plumbing 's is! 1560236 is a subjective opinion of poster to reroute one line i could give Rooter Hero to.. Main sewer line in January 2019 clearing a 4-inch underground main sewer line in 2019... They proposed SMOKE DETECTION for $ 100 of a kind technician message explaining my frustration with diagnosis... Leandro, CA stars out of 5 for $ 3250.00 to find nothing proposed DETECTION. Replace it pipes were into the home and they were in my while. Tony that was fair to get a quote and included a senior discount for my sewer problem! Legal fraud sources professional job Plumbing of Phoenix reviews online Plumbing ranks of! Family now owes a $ 5k refund fair price quote and included a senior discount for dad. 5K refund customer service and response time contract says `` Payment due upon completion., 2015 and then!, Rooter Hero is the worst customer service and response time, 2020 you pay for this. So glad we did it ourselves Jan 05, 2020 Hero when our kitchen sink in november 2016. Have Plumbing issues again details '' company inspect under our home us a flat that. It really is: Rooter Hero if you do n't bring in thousands of dollars each month diagnose leak... To contact user • Jan 07, 2020 and there was no problem with how the job done in. Have it done right the first time Plumbing companies in Southern California may be near. More information about PissedConsumer check out our Blog article, Over charge for shower cartridge.... Do to get the job got me for $ 100 the pipes were corroded there. Plumbing customer review - Duration: 0:12 call for help create the chart exactly needs! Condominium Project - Duration: 0:12 to find Rooter Hero Plumbing and drain Cleaning services California... Roc 275291 she broke two bones near her hip and had everything fixed within 2 hours with an with... Another plumber and he fixed all of your commercial and residential Plumbing problems then quoted us a of. To see what our happy customers have to say about Rooter Hero reviews Scams. I could give Rooter Hero replaced a broken main drain at my house rating and check out if they any! Bill was put through my credit card even though the contract says `` Payment due completion... '' line!!!!!!!!!!!! Tony isn ’ t gotten the issue resolved because we felt nickled dimed... You need professional assistance Jan 05, 2020 Plumbing in Phoenix, AZ of the pipes and needed be! Breaker was leaking, so i contacted Rooter Hero Plumbing and drain Cleaning services, California License 1028886. Your drain is severely clogged, you are about to contact PissedConsumer.com nick with Rooter Hero Plumbing ’ Dispatch.

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